My RH lightweights fell apart yesterday, took the back off and it's toy town in there, the casing is held together with ill fitting screws that cannot be tightened too much as the spring won't work. The screws are stuck on with a piece of tape to hold in (temporarily).
Very poor.
So..... I just rang RH and had a moan, actually son's scales are the same, falling apart, lady on phone said well they are the cheap end of the 'scale', and almost said you got what you pay for, well I suppose you do, but £42 for the pair is a bit of a wad, so I wasn't budging, she went on to say they were made in China...of course they are that's why they are carp I said, which by then she thought I should speak to Andrew the MD, who is in to-morrow, I will I said and I will post on here as to how I get on.