Simon Rolph
Senior Member & Supporter
just a quick warning for anyone looking to buy a large capacity power pack for use on the bank. Avoid Powapacs - Absolute Crap customer service and warranty support
I bought one of their Atom Pro packs middle of last year. , when I charged it for the first time before use in November , the pack wouldn’t fully charge or retain charge more than 50% , not good - and as the unit was over 30 days since purchase from an online retailer i had to deal with Powapacs directly as a warranty repair. - They asked me to wait on returning the unit as they had no spares , I had to wait until last week to send the unit back , which I did tracked fortunately. That is where it has sat ever since - Royal Mail have tried to deliver to their address or arrange delivery 3 times and powapacs have not been there to receive , and they are now not answering any of my calls or emails. Absolutely shocking when you look at the cost of their Atom Pro’s. Buy at your peril !
I bought one of their Atom Pro packs middle of last year. , when I charged it for the first time before use in November , the pack wouldn’t fully charge or retain charge more than 50% , not good - and as the unit was over 30 days since purchase from an online retailer i had to deal with Powapacs directly as a warranty repair. - They asked me to wait on returning the unit as they had no spares , I had to wait until last week to send the unit back , which I did tracked fortunately. That is where it has sat ever since - Royal Mail have tried to deliver to their address or arrange delivery 3 times and powapacs have not been there to receive , and they are now not answering any of my calls or emails. Absolutely shocking when you look at the cost of their Atom Pro’s. Buy at your peril !