Chris Bracey
Senior Member
Purchased one of the new Nash Nomad Roving Chairs - double the price of the original £80 now but AM gave it 29/30 in a review so why not?
Took it for a session on the WYe and the seat started to collapse within an hour of sitting on it.
The mesh of the seat started to pull away from the material - ok I am 6ft and 14 stone but i would say that is fairly average - after a few hours it was completely unusable - and i had 3 1/2 days left on the Wye (thankfully i chose pegs that were flat or with suitable rocks and still had 44 barbs in 4 days ) and on my return home very unhappily I sent an email to Nash.
Absolutely delighted with the reply - no messing - apology issued - it seems it was a fault on some of the earlier ones and most/all (apart from mine had been recalled) - they arranged courier - collected - delivered a brand new one in which the material and quality of work seems first class - seemingly from the emails I was dealt with by Kevin Nash himself - and in this day and age I am delighted to report the customer service from Nash will not be beaten!
So for me if i ever have a decision to make over 2 products (one being a Nash one) then Nash get the vote. Not often nowadays that companies look after their customers without hassle but Nash have.
Vote for Kevin!!
Took it for a session on the WYe and the seat started to collapse within an hour of sitting on it.
The mesh of the seat started to pull away from the material - ok I am 6ft and 14 stone but i would say that is fairly average - after a few hours it was completely unusable - and i had 3 1/2 days left on the Wye (thankfully i chose pegs that were flat or with suitable rocks and still had 44 barbs in 4 days ) and on my return home very unhappily I sent an email to Nash.
Absolutely delighted with the reply - no messing - apology issued - it seems it was a fault on some of the earlier ones and most/all (apart from mine had been recalled) - they arranged courier - collected - delivered a brand new one in which the material and quality of work seems first class - seemingly from the emails I was dealt with by Kevin Nash himself - and in this day and age I am delighted to report the customer service from Nash will not be beaten!
So for me if i ever have a decision to make over 2 products (one being a Nash one) then Nash get the vote. Not often nowadays that companies look after their customers without hassle but Nash have.
Vote for Kevin!!