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Ebay hacked
- Thread starter Ray Ellis
- Start date
Derek Funcks
Senior Member & Supporter
Thanks for the heads up Ray. 
David Gauntlett
Senior Member
Can't get onto the 'Change Password' section at the moment, system can't handle the numbers trying to do just that.
Cheers, Dave.
Cheers, Dave.
David Hall
Senior Member
Nope, Every dog and their cat are doing it, done mine at 4pm.
Paul Hamer
Senior Member
Just changed mine, how did you hear about that Ray.
Mike Hodgkiss
Senior Member
Thanks for the heads up Ray . Interesting that E bay themselves have not sent out a message to it's customers , at least they haven't sent one to me!
Derek Funcks
Senior Member & Supporter
Nor me thanks to Ray, i changed my ebay password, but didn,t do my paypal one, DOH!!!!!
thanks to Ray, i changed my ebay password, but didn,t do my paypal one, DOH!!!!! 
Graham Young
Senior Member
E bay have known about this since March.
Stuart Brookes
Senior Member
Bad news: I think my Ebay account has been hacked.
Good news: They seem to be spending considerably less than my wife
Good news: They seem to be spending considerably less than my wife
Neil Depledge
Senior Member
On BBC news it said that ebay were going to force pasword changes at the next log-in but that has not happened to me.
Graham Young
Senior Member
Nor me and as yet I have been unable to change my password, lots doing it I suppose.
David Gauntlett
Senior Member
Graham, if you go into your ebay account, chose 'personal information' in the drop down, you will see a list, the third item on that is 'password'. Follow that line to the right to 'edit', click on that and away you go...works right away.
Cheers, Dave.
Cheers, Dave.
Graham Young
Senior Member
Thanks Dave, done it now, don't know if paypal should be changed as well as e bay own that.
Jeremy Evans
Senior Member
My anti virus stopped ten or eleven attacks on my computer while I was on eBay during this attack. I've changed all my passwords to everything just in case.
Derek Funcks
Senior Member & Supporter
Just had this e-mail from ebay.
IMPORTANT: PASSWORD UPDATE
Dear eBay Member,
To help ensure customers' trust and security on eBay, I am asking all eBay users to change their passwords.
Here's why: Recently, our company discovered a cyberattack on our corporate information network. This attack compromised a database containing eBay user passwords.
What's important for you to know: We have no evidence that your financial information was accessed or compromised. And your password was encrypted.
What I ask of you:
Go to eBay and change your password. If you changed your password on May 21 or later, we do not need you to take any additional a_ction at this time.
Changing your password may be inconvenient. I realize that. We are doing everything we can to protect your data and changing your password is an extra precautionary step, in addition to the other security measures we have in place.
If you have only visited eBay as a guest user, we do not have a password on file.
If you used the same eBay password on any other site, I encourage you to change your password on those sites too. And if you are a PayPal user, we have no evidence that this attack affected your PayPal account or any PayPal financial information, which is encrypted and stored on a separate secure network.
Here are other steps we are taking:
As always, we have strong protections in place for both buyers and sellers in the event of any unauthorized activity on your account.
We are applying additional security to protect our customers.
We are working with law enforcement and leading security experts to aggressively investigate the matter.
Here's what we know: This attack occurred between late February and early March and resulted in unauthorized access to a database of eBay users that includes customers' name, encrypted password, email address, physical address, phone number and date of birth.
However, the file did not contain financial information. And, after conducting extensive testing and analysis of our systems, we have no evidence that any customer financial or credit card information was involved. We also have no indication of a significant spike in fraudulent activity on our site.
We apologize for any inconvenience or concern that this situation may cause you. As a global marketplace, nothing is more important to eBay than the security and trust of our customers. We know our customers have high expectations of us, and we are committed to ensuring a safe and secure online experience for you on any connected device.
Devin Wenig Signature
Devin Wenig
President, eBay Marketplaces
IMPORTANT: PASSWORD UPDATE
Dear eBay Member,
To help ensure customers' trust and security on eBay, I am asking all eBay users to change their passwords.
Here's why: Recently, our company discovered a cyberattack on our corporate information network. This attack compromised a database containing eBay user passwords.
What's important for you to know: We have no evidence that your financial information was accessed or compromised. And your password was encrypted.
What I ask of you:
Go to eBay and change your password. If you changed your password on May 21 or later, we do not need you to take any additional a_ction at this time.
Changing your password may be inconvenient. I realize that. We are doing everything we can to protect your data and changing your password is an extra precautionary step, in addition to the other security measures we have in place.
If you have only visited eBay as a guest user, we do not have a password on file.
If you used the same eBay password on any other site, I encourage you to change your password on those sites too. And if you are a PayPal user, we have no evidence that this attack affected your PayPal account or any PayPal financial information, which is encrypted and stored on a separate secure network.
Here are other steps we are taking:
As always, we have strong protections in place for both buyers and sellers in the event of any unauthorized activity on your account.
We are applying additional security to protect our customers.
We are working with law enforcement and leading security experts to aggressively investigate the matter.
Here's what we know: This attack occurred between late February and early March and resulted in unauthorized access to a database of eBay users that includes customers' name, encrypted password, email address, physical address, phone number and date of birth.
However, the file did not contain financial information. And, after conducting extensive testing and analysis of our systems, we have no evidence that any customer financial or credit card information was involved. We also have no indication of a significant spike in fraudulent activity on our site.
We apologize for any inconvenience or concern that this situation may cause you. As a global marketplace, nothing is more important to eBay than the security and trust of our customers. We know our customers have high expectations of us, and we are committed to ensuring a safe and secure online experience for you on any connected device.
Devin Wenig Signature
Devin Wenig
President, eBay Marketplaces