Bobco is / was my local tackle shop and I’ve bought virtually all of my tackle and bait from them in person, and online, during my relatively short time as an angler. Great shop, great service, great people.
However, they do seem to have struggled with their stocking over the last few years: when I first discovered them they always had everything in stock, but the last four years have seen plenty of bare shelves, and frustrating visits - check the website to see if they’ve got what you want ( as advised by their staff ) and then get to the shop only to discover it’s not in stock. This became a common occurrence and a standing joke amongst my angling cronies some of whom eventually voted with their feet and went elsewhere to spend their dosh. If there’s no stock to buy you can’t spend your cash, so I kept my gift vouchers and loyalty points for a day when they would have the rod I coveted, in stock.
I remained loyal to bobco ( if you don’t use them …) as it’s a no-brainer to keep supporting your local dealer. I made an online order on the Tuesday night, and, when the news broke on Wednesday that they were ‘in the mire’ I nipped in to the shop only to discover they wouldn’t honour my loyalty points ( £145 in store credit, which equates to about £3500 spent in store ) or my gift vouchers. Bob did seem genuinely apologetic about the situation though, and
I thanked the staff I knew for their years of help & advice, and wished them well. I guess I’ll just have to buy myself that new Acolyte from somewhere else…