But did you have to wait for the approval of the rep?
The same shop in question have still done nothing about my chair as it was 'passed on to the rep', over THREE years ago, and believe me I am not a one for accepting bad service normally, but I really have given up on this one. I have also been waiting for over three weeks for the Gardner rep to supply a Gardner handle for me to look at
Valid point about a receipt, but when do you ever get a receipt as Eddie points out? However most retail outlets will simply find your purchase details via the debit/credit card transaction to validate details. Just why tackle shops offer such awful service is a mystery, is it any wonder that anglers buy largely on line?
What I would like to see is the American super store type model such as Wal Mark / Bass Pro shops where you can browse without the feeling that you are keeping the owner from his dinner out the back
Go Outdoors are getting there, but still there seems to be some stupid ill advised buyers that haven't a clue about fishing tackle, witness Argos etc!!
And it's still raining!!!!!